A little trip through the Imagicle support service. What makes us unique, how we got it, and what we are planning in the near future to continue making the difference in solving your issues the Imagicle way.
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Many welcome it, others fear it. Regardless, the AI bandwagon is unstoppable — but where is it going? Find out how the automation of tools will affect collaboration and daily communications.
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Silent monitoring and Whisper Coaching are the new features that allow supervisors to monitor the operator-customer conversations and talk in whisper mode to the operators in between calls.
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