Let’s face it! Picture Repository for Attendant Console and Cisco Jabber.
Discover the brand new Picture Repository that takes the photos of your colleagues inside the Attendant Console… and within Cisco Jabber!
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Attendant Console
Customer Service: ensure quality standards and identify best practices.
Silent monitoring and Whisper Coaching are the new features that allow supervisors to monitor the operator-customer conversations and talk in whisper mode to the operators in between calls.
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