Summer Release 2020 roundup: the hottest news of the season.
A quick look at the amazing features delivered with the new Imagicle AppSuite Summer Release 2020: AppSuite aaS, new APIs, increased security and much more.
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Attendant Console
Let’s face it! Picture Repository for Attendant Console and Cisco Jabber.
Discover the brand new Picture Repository that takes the photos of your colleagues inside the Attendant Console… and within Cisco Jabber!
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Customer Service: ensure quality standards and identify best practices.
Silent monitoring and Whisper Coaching are the new features that allow supervisors to monitor the operator-customer conversations and talk in whisper mode to the operators in between calls.
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