The Winter Release 2021 is here! Discover the first amazing news: an even safer Attendant Console, equipped with a TLS certificate and designed to guarantee the highest network safety and data protection.
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A short collection of blog posts about the latest news included in the Imagicle Summer Release 2020, ready to be enjoyed in a compact, interactive handbook.
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A quick look at the amazing features delivered with the new Imagicle AppSuite Summer Release 2020: AppSuite aaS, new APIs, increased security and much more.
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Discover the brand new Picture Repository that takes the photos of your colleagues inside the Attendant Console… and within Cisco Jabber!
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Silent monitoring and Whisper Coaching are the new features that allow supervisors to monitor the operator-customer conversations and talk in whisper mode to the operators in between calls.
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