SEHA Customer Success
Call monitoring has many advantages: like your customers’ satisfaction.
Through the installation of Attendant Console, Auto Attendant, Queue Manager Enterprise, Accounting&Billing, and Call Recording, Imagicle helped SEHA in getting billing accuracy matching precisely the data of the Service Provider bill, with 0 phone abuse, 100% recorded calls, less than 15 seconds customer waiting time, and premium support.
Together with Imagicle, SEHA has achieved its goals: quality, reliability and happy customers.
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