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VP Sales and GM of Imagicle subsidiary in Dubai, Massimiliano Picchi tells how, in the last 10 years, Salesforce CRM has allowed him to manage a growing sales team spread over three continents by gathering customer and prospect contact information, leads, and sales opportunities in one central location. From Italian offices to the Middle East desert through Miami, Salesforce helped Imagicle in its mission. You. Happy.
Salesforce CRM. What do I need that for?
No headaches for your partners.
On the sales side, Salesforce CRM has truly revolutionized the way we work. Our 100% indirect sales system, in fact, makes it essential to provide our partners and resellers with the best tools to optimize the offer for end customers. The only way to do it is knowing all aspects of the project, from the customers needs to technical aspects.
Understand the needs of your customers.
It’s a relief for the end customer to know that Imagicle can manage his relationship in a professional and structured way. UC projects are often complex due to essential details or specific needs – not always evident in the first place – that influence the overall customer success. Salesforce ensures that every detail is taken into account for the whole deployment of the project, optimizing the investment and reducing errors.
An Imagicle organization.
Make some happiness happen.