Imagicle Call Analytics is now supporting multiple time zones: a new feature that allows for faster and easier data analysis when it comes to call traffic, especially for organizations with offices – or home offices – all over the world.
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Our Advanced Queueing is stronger than ever, thanks to its virtually unlimited vertical scalability. Embark on a journey to understand how we got to this point. Spoiler alert: it’s very Imagicle!
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The Open Source world now has an Imagicle touch: discover WireMock.GUI, our internal tool written in TDD and developed by our R&D team that mocks the behavior of a web server.
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UC Cloud Suite, Call Analytics with Hunt Groups, Integrations, and more… Prepare to be amazed by Winter 2021.
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Discover the advantages of the native integration of our Imagicle UC suite with the world’s leading cloud business communication platform, Cisco BroadWorks.
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Ready to take your Customer Service to the next level? The new reports for Hunt Groups for Call Analytics included in Winter Release 2021 will get the job done.
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