Cisco Mediasense is going into End of Support. The Imagicle Call Recording solution is ready to take over, keeping your existing recordings and adding many additional services.
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Do you have to manage calls, but you never know who is available and when? Problem solved. With the Summer Release 2020, Office365 and Exchange calendars are integrated into the Imagicle Attendant Console! You will always know what happens. And your customers won’t have to wait.
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Full-text contact search, reports for Call Recording, improved Call Accounting performance, security as an integral part of software development: these are some of the new features of Spring 2020, in the name of the commitment to go ahead, overcome the crisis and work even better.
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Discover the tremendous improvement we have made to the Call Accounting solution by optimizing the use of the database and reports.
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Find out Imagicle first steps for the creation of our personal framework for the development of secure software and how we got started with the OWASP Web Security Test Guide.
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Spring brings you the Call Recording reports! Discover the new feature to check the correct sizing of your system, channels’ activities, perform volume analysis and avoid losing the recording of important calls.
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