Minou Manafi, Author at Imagicle Blog

Minou Manafi

Junior Software Engineer

Minou was born to an Iranian father and an Italian mother in Pisa, where she lived until she was 25 and passionately studied Computer Engineering. She's currently residing in Viareggio, a lovely Tuscan city by the sea, where she loves skating and eating ice cream. She also loves bitter coffee and IPA beers, traveling... and, even more, her job ( she's part of the wonderful Imagicle R&D team).

Offices worldwide? Pick up to 10 time zones for your Call Analytics reports.

Minou Manafi - April 21, 2021

Offices worldwide? Pick up to 10 time zones for your Call Analytics reports.

Imagicle Call Analytics is now supporting multiple time zones: a new feature that allows for faster and easier data analysis when it comes to call traffic, especially for organizations with offices – or home offices – all over the world.

Call Analytics: boost your Customer Services with Hunt Groups reports.

Minou Manafi - December 14, 2020

Call Analytics: boost your Customer Services with Hunt Groups reports.

Ready to take your Customer Service to the next level? The new reports for Hunt Groups for Call Analytics included in Winter Release 2021 will get the job done.

Call Analytics Cisco UCM Customer Service Hunt Groups Winter Release 2021